SUBJECT AIM
IBTEC Travel and Tourism Level 2 allows students to investigate one of the biggest employers both locally and globally – the Travel and Tourism sector. The course gives students the opportunity to understand the inner working of this industry and thus how businesses and locations succeed or fail. Students will be able develop a range of skills and techniques, personal skills and attributes essential for successful performance in working life. Students will be guided but will have to work independently to develop excellent researching skills in order to complete the different assignments.
WHAT YOU WILL STUDY
Students will complete 3 Units of Work throughout the Course
- The Travel and Tourism Sector
- Understanding the Nature and Effects of World Travel
- Worldwide Holiday Destinations
HOW WILL YOU BE ASSESSED
The course is 100% internally assessed, so there is no examination.
For each of the 3 Units there will be 3 big assignments. Students will be guided with their research and application and will then have to submit their work. Students will get 1 chance to re-submit their work if they have not met all if the unit criteria.
WHAT THIS SUBJECT CAN LEAD TO
- BTEC Travel and Tourism Level 3
- A great many jobs in the Travel and Tourism sector
- The skills acquired throughout the course perfectly prepare students for further study at IB and University level.
Please click on the arrow for a detailed breakdown:
| THE LEARNING JOURNEY FOR TRAVEL AND TOURISM | ||||
| Unit / Block of work | Key Episodes / Questions | Additional details | Length of time. | Learner Attribute(s) |
| Unit 1 – The Travel and Tourism Industry | A- Explore the main types of tourism and the reasons people travel | A1 Main types of tourism | Sept – Dec | Knowledgeable |
| A2 The reasons people travel | ||||
| B- Understand how tourism contributes to a country’s economy | B1 Contribution of tourism to a country’s economy | |||
| Inquirer | ||||
| C- Explore the roles and interrelationships within travel and tourism organisations | C1 Types of travel and tourism organisations | |||
| C2 Interrelationships between organisations | ||||
| Unit 2: Customer Service in Travel and Tourism Organisations | A -Investigate customer service in travel and tourism organisations | A1- The different aims of customer service in travel and tourism organisations | Jan – March | Communicater |
| A2 The different approaches to customer service in travel and tourism organisations | ||||
| B Explore how travel and tourism organisations meet and exceed customer needs and expectations | B1 Different types of travel and tourism customer | |||
| B2 Customer needs in travel and tourism | Balanced | |||
| B3 Customer expectations in travel and tourism | ||||
| B4 How travel and tourism organisations meet customer needs and exceed expectations | ||||
| C- Examine methods of measuring and monitoring customer service and the impacts of poor customer service on travel and tourism organisations | C1 Measuring and monitoring customer service in travel and tourism organisations | |||
| C2 Impacts of poor customer service on travel and tourism organisations | ||||
| Unit 5: Travel Planning | A Investigate travel options and international gateways | A1 Travel options | April- June | Principle |
| A2 International gateways for worldwide travel | ||||
| B Plan a visit for customers travelling worldwide | B1 Components of a travel plan | |||
| B2 Create a travel plan for a specified customer brief | ||||
| Risk Taker | ||||
| C Provide information for customers travelling worldwide | C1 Important information for customers | |||
| C2 Travel across time zones | ||||
| THE LEARNING JOURNEY FOR TRAVEL AND TOURISM | ||||
| Unit / Block of work | Key Episodes / Questions | Additional details | Length of time. | Learner Attribute(s) |
| Unit 1 -The Travel and Tourism Sector | A- Understand the concept of the travel and tourism sector | A1 – review the main types of tourism and the reasons why people travel | Sept – Dec | Knowledgeable |
| B- Understand how tourism contributes to a country’s economy | B1 -Assess the contribution of tourism to a country’s economy | |||
| Inquirer | ||||
| C- Explore the roles and interrelationships within travel and tourism organisations | C1-Outline the roles of the different types of organisations in a country’s travel and tourism sector | |||
| C1- Describe the different types of interrelationships between travel and tourism organisations. | ||||
| Unit 3: Understanding the Nature and Effects of World Travel | A-Be able to identify and locate significant features and major destinations of the world | A1-Use resources to identify and locate global aspects, continents and natural features on world maps. | January-April | Communicater |
| A2- Use resources to identify and locate holiday destinations and gateways on world maps. | ||||
| B- Know world climatic conditions affecting travel to worldwide destinations | B1- Describe climatic conditions affecting travel to worldwide destinations, identifying seasonal variations. | |||
| Inquirer | ||||
| C- Understand the effects of worldwide time on travellers. | C1-Explain time zones and their effect on travellers. | |||
| C2- Calculate worldwide time differences. | ||||
| Unit 7: European Holiday Destinations | A-Be able to locate major European holiday destinations and gateways | A1- Locate major European holiday destinations and their gateways. | April-June | Principle |
| B- Know the accessibility of European destinations for visitors from other countrie | B1-Describe accessibility from other countries to two European destinations. | |||
| Risk Taker | ||||
| C- Understand features influencing the appeal of different types of European holiday destinations. | B1- Review, with examples, features that contribute to the appeal of different types of European holiday destinations. | |||