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Parent Support & EngagementEvery family has a first point of contact. Ours is our Parent Engagement Officer, who supports families joining the school, runs campus tours, helps new parents settle into the community, and connects families with the right person when they are not sure who to ask. |
| Colour-Coded Lanyards for Campus Safety | |
Every person on our campus wears a lanyard, and the colour identifies who they are at a glance. It is one of the simplest safeguarding measures we have, and one of the most effective. All gates are manned by our security team throughout the school day, with controlled access at every entry point. Visitors sign in at reception and are issued a lanyard before they go any further onto campus. Parents wear pink. Whether you are coming in for a consultation evening, a coffee morning, an assembly or a scheduled meeting, you will be issued a pink lanyard at reception. It should be worn visibly for the whole time you are on site and returned when you sign out. Other lanyard colours identify students, staff, visitors and contractors, so at any moment our security team, our staff and our students can tell who belongs where. | |
| School Meals | |
Our meals are provided by Abela & Co, one of the region’s most established catering partners, and every menu we serve is KHDA-certified. That certification governs nutritional balance, portion sizes and the ingredients permitted on a school campus in Dubai, and it is reviewed regularly. We operate two cafeterias, one for our Foundation and Primary students and one for Secondary, each with menus and service pitched to the age group it serves. Daily hot options, fresh sandwiches and wraps, vegetarian choices, fruit and healthy snacks are available across both. Cashless campus DIS is a fully cashless campus. We do not permit cash transactions anywhere on site, which removes the risk of children carrying, losing or being pressured over money. All purchases are made through the Spare app. Parents top up their child’s account online, students pay at the till by scanning their card, wristband or phone, and every transaction appears in your account. You can see exactly what your child bought and when, set spending limits, and top up from your phone in a few taps. Food allergies and dietary requirements If your child has a food allergy or dietary requirement, tell us at the point of application rather than after a place is confirmed. It gives us time to put the right protections in place before day one. Allergy information is recorded on your child’s profile and shared with our catering team, the school nurse and their class teacher. Our clinic team holds allergy action plans and works directly with families on managing severe allergies on campus. If anything changes during the year, contact the school clinic directly so records can be updated straight away. | |
| School Uniform | |
Our uniform is supplied exclusively by Threads, with a store at Burjuman Mall and a full online shop. Store: Burjuman Mall, Dubai, Level 2 Full details of what each year group wears, including PE kit, House kit, swimming kit and the Leavers’ jacket, are on our Uniform page. We recommend ordering early ahead of the new academic year, particularly if your child is moving into Year 3 or Year 7, when the uniform changes. | |
| How We Communicate With You | |
The parent portal holds attendance, reports, timetables and academic records. Details on access are below. Direct contact with teachers runs through email and the portal. Our open-door policy means you do not need to wait for a scheduled evening to raise something. If something is on your mind, get in touch. Parent consultation evenings run through the year for each phase, with dates published in the school calendar. Our social channels carry the day-to-day: trips, fixtures, productions, assemblies and student achievements. Facebook: facebook.com/DISdubai Instagram: @deirainternationalschool LinkedIn: Deira International School Momentum Magazine, the official publication of the Al-Futtaim Education Foundation, captures the bigger stories across the term. Available on our website.
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| Bus Services | |
| School transport is provided by School transport is provided by Maverick. All of our male drivers and female bus assistants hold Road and Transport Authority (RTA) certification and have completed first aid orientation. Bus assistants supervise students throughout the journey, with particular attention to our younger children, and routes are fixed and monitored. Bus registration, route information and fees are handled through the school office. Places are allocated by route and demand, so early registration is recommended, particularly for new families. | |
| DISPA | |
The Deira International School Parents Association is our parent community in action.  Events are announced through the newsletter and our social channels. New members are always welcome. | |
| Parent Portal | |
Our parent portal is iSAMS, where you will find: Attendance records, school reports, timetables, academic progress, school communications and fee statements. Login details are issued when your child joins the school. If you have trouble accessing your account or need details reissued, contact the school’s IT office at: Email: ITSupport@disdubai.ae Phone: 04-232 5552 ext 2626 | |
| Fees and Payments | |
| Our KHDA-approved fee schedule, instalment dates and payment methods are published in full on our Fees and Payments page. Payments can be made by bank transfer, through the Zenda app, via the iSAMS parent portal, or by cheque. The KHDA refund policy applies and is published alongside the fee schedule. View Fees & Payments → | |
| The School Day | |
Monday, Wednesday and Thursday Tuesday Friday Our school year begins in early September and ends in late June or early July. Full term dates, holidays and key events are on our School Calendar. | |
| After School Care | |
| An optional after school care club runs for Foundation Stage students until 2:30 PM, giving working families a longer school day for our youngest children. Details and registration through the school office. | |
| Health and Medical | |
Our school clinic is staffed throughout the school day and handles day-to-day care, medication administration, allergy management and emergency response. Medical records, immunisation details and any ongoing health requirements should be provided at enrolment and updated whenever anything changes. Medication that needs to be administered during the school day must be registered with the clinic. |
Still Have a Question?
If you cannot find what you need here, our FAQs page covers admissions, curriculum, accreditation and campus questions in detail. For anything else, contact the school office or our Parent Engagement Officer.
View FAQs Contact Parent Engagement Officer